“They have us over a barrel.”
That’s what a municipal manager said about the software vendor his town has been forced to use. Outdated software, intolerable customer services, inflexible systems, and zero alternatives — until now.
TownCloud is a new kind of solution. It offers software-as-a-service (SaaS) for local governments. It’s part of the $473 billion government-technology (GovTech) market, and aims to serve more than 90,000 government entities.
TownCloud’s software starts at just fifty dollars a month. It offers financial products and a services suite that addresses tasks like billing, collections, and payments. It also provides customer support with real people — not outsourced overseas call centers with people reading scripts.
TownCloud is already a nationwide business. As the company says, “We’ve shown the model works — now we’re ready to scale.”